EIPDWe at EIPD – European Intellectual Property Directorate take your privacy seriously.
This Privacy Policy explains how we collect, use, and protect your personal data in connection with our website and intellectual property monitoring services, including trademark, design, domain, and patent monitoring.
Who We Are
EIPD – European Intellectual Property Directorate
We act as the Data Controller for the personal data processed through this website and our related services.
What Data We Collect
We may collect and process the following categories of personal and business-related data:
Name, company name, email address, and contact details (when submitting forms or inquiries)
Login credentials (for client or dashboard access)
Billing and payment information (for invoicing and service activation)
IP address, browser type, device information, and usage data (via cookies or analytics)
Intellectual property data provided for monitoring purposes, including:
Trademark and brand-related information
Design-related information
Patent-related information, such as patent numbers, applications, patent families, technical classifications, and jurisdictional scope (e.g. EPO, WIPO/PCT, national patent offices)
How We Use Your Data
We process your data for the following purposes:
To provide, operate, and manage our intellectual property monitoring services
To integrate, validate, and monitor trademarks, designs, domains, and patents
To process payments and activate contracted services
To send monitoring alerts, notifications, and reports
To respond to inquiries and provide client support
To improve our website, systems, and service performance
To comply with legal, accounting, and regulatory obligations
Legal Basis for Processing
Your personal data is processed on one or more of the following legal bases:
Your consent (e.g. form submissions, cookie acceptance)
Contractual necessity (service delivery, billing, monitoring execution)
Legitimate interests (security, fraud prevention, service optimization)
Legal obligations (GDPR compliance, financial and retention laws)
Cookies & Tracking Technologies
We use essential and analytical cookies to ensure website functionality and improve user experience.
Further details can be found in our Cookie Policy.
You may manage or disable cookies at any time via your browser settings.
Data Retention
We retain personal and intellectual property–related data only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Maintain active monitoring services
Comply with statutory retention requirements (e.g. tax and accounting laws)
Data Sharing & Transfers
We do not sell or rent your personal data.
Data may be shared only with:
Trusted technical service providers (hosting, analytics, payment processing)
Professional legal partners, only if enforcement or patent/trademark action is requested and approved by you
Public authorities where legally required
All third parties are contractually bound by confidentiality and GDPR-compliant data protection obligations.
Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at:
info@EIPD-Directorate.com
Security Measures
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.
These measures include encrypted connections (SSL), access controls, and secure system infrastructure.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated effective date.
Contact
For privacy-related questions or concerns, please contact:
Email: info@EIPD-Directorate.com
Website: EIPD-Directorate.com